Terms and Conditions
Last Updated: [Date]
Welcome to Golden Years Home Assist! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.
1. Acceptance of Terms
By using Golden Years Home Assist, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services
Golden Years Home Assist provides home assistance services for seniors. Our platform connects service providers with clients seeking home care support. We do not employ the service providers but act as an intermediary to facilitate these connections.
3. Eligibility
To use our services, you must:
Be at least 18 years old.
Provide accurate and complete information.
Comply with all applicable laws and regulations.
4. User Accounts
Users may need to create an account to access certain services.
You are responsible for maintaining the confidentiality of your login credentials.
We reserve the right to suspend or terminate accounts that violate our terms.
5. Payments and Membership
Service providers and clients may be required to pay fees for certain services or memberships.
Payments must be made through our designated payment system.
All fees are non-refundable unless otherwise stated.
6. Cancellations and Refunds
Clients may cancel booked services as per the cancellation policy stated on our website.
Refunds, if applicable, will be processed according to our refund policy.
7. Service Provider Responsibilities
Service providers must adhere to all applicable laws and provide services professionally and ethically.
Any misconduct or failure to fulfill services may result in account suspension or termination.
8. Liability Disclaimer
Golden Years Home Assist acts only as a facilitator and does not guarantee the quality or safety of services provided.
We are not responsible for any damages, injuries, or losses arising from services provided by third-party service providers.
9. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Termination
We reserve the right to suspend or terminate access to our services at any time if users violate these terms.
11. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of Australia.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Golden Years Home Assist